Student Health Billing

All Drexel students are required to have health insurance, and it is important for you and your family to review your current coverage. Otherwise, without the proper insurance coverage, you will be considered "self-pay" and will be responsible for the full cost of the office. To learn more about Drexel's health insurance requirements and/or how to enroll in the school health insurance plan, visit the Office of Health Insurance and Immunizations.

Account Balances

Services received at the DSHC are separate from the University. Any balances such as copays, deductibles, coinsurance are not linked to your student accounts. Balances that are from copays, deductibles, and/or coinsurance are the patient's responsibility. Because these are based on the agreement the patient made when enrolling with their insurance plan, a discount or write-off cannot be provided.

How to Pay Your Bill

• Pay Online with MyChart
• Pay by Phone at 215.762.7600
• Pay by Mail
  Please make payment out to Drexel Medicine and send to:
  Drexel Medicine
  PO Box 95000-1030
  Philadelphia, PA 19195-1030

Accepted Health Insurance Plans at Student Health

Below is a list of accepted health insurance plans at the Student Health Center. This is not a comprehensive list, so please contact your insurance provider to confirm coverage.

• United Healthcare Student Resources (Drexel's student health insurance plan)
• United Healthcare
• AmeriHealth Administrators*
• Personal Choice
• Keystone Health Plan East*
• Cigna
• Tricare
• Horizon BC/BS New Jersey
• Aetna POS, PPO HMO*
• Highmark Blue Cross Blue Shield (includes MOST out of state BC/BS plans)
• PA Medicaid Plans:
  • PA Medicaid Assistance
  • Gateway Health Plan*
  • Keystone First*
  • Health Partners Medicaid*
  • UMPC for You*
  • United Health Community Plan*
  • PA Health & Wellness*
  • Medicare

*HMO plans will only cover services if Drexel Student Health is selected as your primary care provider (PCP). Call your insurance provider to change your PCP for coverage.

Insurance Plans Not Accepted at Student Health

• Out-of-state Medicaid Plans
• Kaiser Permanente
• Ambetter Health
• Blue Cross Blue Shield Wholecare
• NJ Horizon Blue Cross Blue Shield Family Direct
• EmblemHealth

If you do not see your insurance plan listed above and want to know if you have coverage at DSHC, contact your insurance provider by calling member services on the back of your insurance card or call DSHC at 215.220.4700. Student Health cannot guarantee coverage for services received at our office.

Insurance Billing Terms

Due to the variety of insurance plans that students may have, please check with your individual plan to determine if services will be covered. We cannot guarantee coverage of services completed at Student Health with each student's individual insurance.

The following list are common health insurance terms and how they relate to receiving services at Drexel's Student Health Center:

• Copayments: The copayment amount is determined by your insurance company and usually located on your insurance card. The Student Health Center will collect your co-pay at the time of visit. This can be in the form of cash, check, or credit card. You can also make payment via MyChart.
• Deductibles: Some insurance companies require a patient to meet an out of pocket amount each year of enrollment with the policy. Your insurance will not provide payment of claims submitted to them until this amount is met. Since deductibles vary per plan, we do not collect this amount at the time of visit; you will receive a bill.
• Coinsurance: This is the percentage of costs of the services and treatment you are responsible for after you have met your health plan's overall deductible. Since the coinsurance amount can vary depending on services received, we do not collect this amount at the time of visit-you will receive a bill.

We are happy to answer questions regarding billing by phone, MyChart, or stopping by the Health Center!